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About Us

Who are Ingenious Locks & Hardware


Ingenious offer a partnership approach to our customers and supply chain partners alike, working hard on getting the fundamentals in place in terms of product quality, service and backup support.

 At Ingenious Locks and Hardware we aim to delight any company we partner with, and feel we have created product ranges and a service package which enables us to achieve our aim. 
About Ingenious Locks and Hardware
Steeped in History

Steeped in Experience and History


Ingenious was founded in 2014 by Nigel Hutchinson and Stuart Carpenter, backed by Pemberstone Ventures.

With both Nigel and Stuart having worked in the UK hardware market and manufacturing sectors for most of their working life, they set out to create a flexible and agile manufacturing business, who could partner the market – designing and developing a range of hardware to suits the latest industry standards, and always with an “eye” on the commercial and technical requirements of the fenestration industry.

Why Choose Us


All of our products are designed in house by our UK based experienced design team. They are manufactured to the very latest standards for complete peace of mind

Innovation is the key consideration within our design process, and we utilise the latest manufacturing ideas & technology in the manufacture of our products.

We work closely with our partner customers to ensure our product designs fit with their requirements and make adjustments where required.

Why Choose Us Products
Delight The Customer Handshake

Delight The Customer


At Ingenious we view all customers as partners.

Stock is held in our UK distribution centre, in Bolton, Manchester, and we work with our customers to ensure exceptional levels of service are delivered as standard.

As part of our commitment to our customers we provide ongoing account analysis including the management of dedicated customer stocks, in order to deliver a high level of on time in full deliveries (OTIF).  Dedicated and focused account management ensures regular updates to customer regarding usages and stock levels.

From our UK distribution centre, we have a comprehensive delivery network throughout the UK, Ireland and further afield into mainland Europe, and the US.

Guaranteed Quality


All Ingenious products are subject to rigorous industry standard testing prior to supply.  Ingenious also undertake a perpetual testing program to ensure the standards and expected performance of all products Is maintained.

To offer complete “peace of mind” We offer a 10 year fit and forget guarantee (T&C’s apply)

All ingenious products are subject to a 100% final, inspection and test program to ensure they meet the required standards.  The ingenious team also carry out audits and product inspection within the supply chain, as well as inspection upon receipt of the products into our UK warehouse – all of this is to ensure that product quality remains high, giving our customers complete peace of mind.

Meet The Team

Nigel Hutchinson1
Nigel Hutchinson
Managing Director
Stuart Carpenter
Stuart Carpenter
Technical Director
Kelly Cao
Kelly Cao
Outsourcing Director
Huw Rogers
Huw Rogers
Technical Manager
Jean Clarke
Jean Clarke
Administration Manager
Paul Shaw - Profile Pic
Paul Shaw
Product Design & Development Manager
Phil Lord
Phil Lord
Operations Director
Terry Jackson
Terry Jackson
Senior Design Engineer
Thom Farmer
Thom Farmer
Senior Design & Development Engineer
Peter Begley
Peter Begley
Sales Manager - South
Garry Wilson
Garry Wilson
Sales Manager - North
Roderick Cozens
Roderick Cozens
Technical Services Engineer
Ben Starkey
Ben Starkey
Technical Services Engineer
Dave Williams
Dave Williams
Finance Director
Luke Pollard
Luke Pollard
Digital Marketing Manager
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Jenna Corrigan
Account Manager
Angela Wang
Angela Wang
Quality Engineer
Peter Lin
Peter Lin
Quality Engineer
Lynn Gong
Lynn Gong
Sourcing Engineer
Heather Lee
Heather Lee
Credit Control Team
Tony Kyffin
Tony Kyffin
Credit Control Team
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