Ingenious products are renowned for their design, quality and performance.
Who are Ingenious Locks & Hardware
Ingenious offer a partnership approach to our customers and supply chain partners alike, working hard on getting the fundamentals in place in terms of product quality, service and backup support.
At Ingenious Locks and Hardware we aim to delight any company we partner with, and feel we have created product ranges and a service package which enables us to achieve our aim.
Steeped in Experience and History
Ingenious was founded in 2014 by Nigel Hutchinson and Stuart Carpenter, backed by Pemberstone Ventures.
With both Nigel and Stuart having worked in the UK hardware market and manufacturing sectors for most of their working life, they set out to create a flexible and agile manufacturing business, who could partner the market – designing and developing a range of hardware to suits the latest industry standards, and always with an “eye” on the commercial and technical requirements of the fenestration industry.
Why Choose Us
All of our products are designed in house by our UK based experienced design team. They are manufactured to the very latest standards for complete peace of mind
Innovation is the key consideration within our design process, and we utilise the latest manufacturing ideas & technology in the manufacture of our products.
We work closely with our partner customers to ensure our product designs fit with their requirements and make adjustments where required.
Delight The Customer
At Ingenious we view all customers as partners.
Stock is held in our UK distribution centre, in Bolton, Manchester, and we work with our customers to ensure exceptional levels of service are delivered as standard.
As part of our commitment to our customers we provide ongoing account analysis including the management of dedicated customer stocks, in order to deliver a high level of on time in full deliveries (OTIF). Dedicated and focused account management ensures regular updates to customer regarding usages and stock levels.
From our UK distribution centre, we have a comprehensive delivery network throughout the UK, Ireland and further afield into mainland Europe, and the US.
All Ingenious products are subject to rigorous industry standard testing prior to supply. Ingenious also undertake a perpetual testing program to ensure the standards and expected performance of all products Is maintained.
To offer complete “peace of mind” We offer a 10 year fit and forget guarantee (T&C’s apply)
All ingenious products are subject to a 100% final, inspection and test program to ensure they meet the required standards. The ingenious team also carry out audits and product inspection within the supply chain, as well as inspection upon receipt of the products into our UK warehouse – all of this is to ensure that product quality remains high, giving our customers complete peace of mind.